Good eCommerce business reviews are just as crucial as excellent student recommendation letters. 89 percent of shoppers read reviews before purchasing a product, according to a study. An amazing product review app will significantly impact your business, from increasing customers’ trust to dramatically upselling. This post will go over the finest Shopify product reviews apps in depth so you can make an informed decision.
When you look for product review apps on Shopify, you’ll notice that there are a lot of them, so how do you know which ones are the best?
This article will guide you to choose the best app to post new reviews for all products on Shopify. Continue reading.
Why is publishing new reviews to all products so essential?
Google’s algorithm is updated regularly to ensure that users receive the most relevant search results.
The search engine is constantly changing, from the Panda update in 2011 to ongoing core modifications in 2021, ensuring that the most helpful content is at the top of the page.
Google has released another upgrade in keeping with this strategy, focusing on product reviews.
Now, everyone online shopping understands how crucial product reviews are.
Product reviews that focus on product characteristics highlight how it helps and its pros and drawbacks. So, for example, it may be preferred over reviews that solely mention how “good” or “terrible” the product is.
This decision aims to ensure that users receive reliable information free of fluff.
Users can now read specific, helpful, and detailed reviews instead of scrolling through hundreds of low-quality reviews to make the best purchasing decisions.
What Does Product Review Update Mean for Ecommerce Sites?
I have some fantastic news for you if you’re an ecommerce site owner, a content producer, or an SEO expert.
Google has supplied a list of questions you should focus on answering to ensure that you’re publishing high-quality product reviews that are a good match for Google’s product review update.
The new standards suggest that Google is increasingly concerned with providing users with high-quality information, and the recent Google product review change is a continuation of that goal.
To rank higher on search engines as an ecommerce shop owner, you must ensure that your product reviews are helpful and detailed.
What are the various methods for gathering customer feedback?
You can acquire consumer feedback and learn about their pain points through various feedback tools, methods, and systems. For example, here are three places to proactively hear what your consumers say.
Review collection tool
The best method to accomplish this is to use an app that allows you to collect reviews, automatically publish them, and correctly display them on your website. The user interface is straightforward to configure. Use a tool if you want every new review you receive to be automatically shared on your website. Customers need updated reviews to trust you; therefore, if you have to update it manually, it will take up a lot of your time or be left undone, out of date, and essentially useless.
Customers can contact you immediately using live chat, a hassle-free method. You can either ask detailed real-time questions (prompted) or categorize the inbound feedback passively.
A direct and straightforward method is to ask your clients questions about specific features, areas of your platform, or aspects of their experience. Customer satisfaction may be measured through customer feedback surveys.
Through social media
As you’ve noticed, people like to express themselves on social media. While it is not always constructive, you can discover valuable comments on Facebook, Twitter, and other social media platforms. Customer feedback on social media usually falls on two extremes: delighted or enraged. However, if trends emerge, you should incorporate them into your analysis.
Which review app will I recommend?
What are your thoughts on gathering reviews using WhatsApp? Isn’t it going to be fantastic? WhatsApp, as we all know, is a private environment for us. As a result, the concept of collecting reviews via WhatsApp will provide 30 percent more results than collecting evaluations via email.
Yes, an app in the Shopify app store allows you to collect client evaluations over WhatsApp and instantly publish them on your website. The collection of reviews and their publication on a website are automated processes. If you wish to publish a subset of your reviews, you can do so.
Reviewbit WhatsApp reviews will provide you with a solution for collecting reviews and adding them to your website without any hassle.
Google’s product review update prioritizes genuinely helpful reviews.
Ecommerce merchants should pay close attention to these improvements because their revenue model may rely on product reviews.
Utilize the tactics provided in this post to assist you in writing and publishing in-depth, engaging, substantial product evaluations that rank better and attract organic traffic