You may be looking for a streamlined process to send out post-purchase emails asking for reviews, with the customer receiving a discount if they leave a review. May be you are looking to automate the review collection tasks.
If you’re currently running an email automation series that is triggered when a customer purchases a specific product, and you’ve tailored the email to inform them how to get the most out of the product, and then you ask for a review.
You may also encounter the following issues:
You appear to only link the customer to the product page rather than directly to the review form. As a result, there is a decrease in email clicks and reviews.
If you can’t find a way to automate this with an included discount if the customer does review, I’d have to email the customer a discount manually.
Does anyone have these problems? If so, I have a solution for you. Continue reading to get the same.
What aspects of your Shopify store management do you want to automate?
You place far too many demands on them, from management to revenue, customer service, inventory, and marketing. It’s a never-ending list of tasks. eCommerce automation, on the other hand, is a new emerging technology that is making eCommerce a lot easier and smarter.
You can use automation to improve the effectiveness of their eCommerce processes, save time by delegating tiny manual chores to automation apps, and eliminate errors in their job. Furthermore, by applying automation, you may provide faster and higher-quality customer experiences, make more informed decisions, and improve your sales. Are you certain that you need to automate your Shopify store?
If your store does not offer real-time customer service, you are missing out on collecting site visitors who have queries about your products. Furthermore, a positive live chat experience is almost certain to result in repeat transactions. According to one study, 52% of customers are more inclined to repurchase from a company that provides live chat help.
The cost of recruiting customer service executives and organizing their shifts around the clock, on the other hand, is bound to leave a dent in your budget. Instead, you can create chatbots that interact with your customers and answer their questions. That is why customer care should be one of your eCommerce automation goals.
How do you provide a discount to customers who submit a photo review?
Reviewbit allows you to provide customers with a discount as an incentive for submitting reviews with photos.
Each customer who adds a photo to their review will receive a one-time use discount code that cannot be shared. Reviewbit will automatically generate this discount code on your Shopify backend once you enter the amount you wish to offer.
Who is eligible for the discount?
These discounts will be available only to reviewers who include a photo with their review.
You can choose to offer the discount to all reviewers, both those who submit a review on your website and those who submit a review via a review request sent via WhatsApp.
There is also another option, that is you can send a discount for just reviews also. It’s optional. You can set the rate as you wish.
Discount which is to be set when a photo review is received. It’s optional. You can set the rate as you wish.
Which is the best tool for collecting video reviews with discounts that is simple and automatic?
Collect instant Customer Reviews on WhatsApp, your customers’ preferred platform. No more tedious forms or e-mails that end up in spam folders.
On WhatsApp, people respond quickly to Review Requests. The message is simple to read and respond to. As a result, the number of Review responses is extremely high. Review Requests on WhatsApp is a fun and interesting game.
Customers respond quickly with chat messages. They can also respond with images and videos. Review Requests via WhatsApp with Reviewbit are as simple as snapping a photo or recording a short video and uploading it to the platform. At the same time, those who are sending reviews will get a discount code automatically. It’s just like talking to a friend. Using Reviewbit, you can now easily identify the customer and respond to their negative reviews (ratings below 3) almost instantly via WhatsApp. And solve the problem.
Automating the review with an included discount for your Shopify store is quite simple. No more complexities, no more hassle and no more complaints regarding the same. At the same time, you can retain your customers and make them loyal.
Please have a try and let me know your thoughts. Good luc